Terms & Conditions

Last Updated: July 4, 2026

These Terms & Conditions govern your access to and use of the Sytclix.io platform and related marketing services. By creating an account, subscribing to a plan, or using the Services, you agree to be bound by these Terms.

1. Agreement to Terms

These Terms & Conditions (the "Terms") are a binding agreement between you ("you," "your," or the "Client") and Sytclix Corporation, doing business as Sytclix.io ("Sytclix," "we," "us," or "our"). By accessing or using the Services, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.

If you are entering into these Terms on behalf of a company or other entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.

2. Definitions

"Services" means the Sytclix.io software platform, tools, features, integrations, and any marketing, automation, or done-for-you services we provide, including website design, local SEO, AI chatbots, missed-call text-back, review funnels, lead reactivation, and SMS/email campaign tools.

"Client Content" means any data, text, images, logos, contact lists, business information, or other materials you upload, submit, or make available through the Services.

"End User" means any consumer, lead, or customer of yours who is contacted or served through your use of the Services.

"Subscription" means a paid plan that provides access to the Services on a recurring basis.

3. Eligibility & Accounts

You must be at least 18 years old and legally able to enter into contracts to use the Services. The Services are intended for business use by home service and similar businesses.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to keep it updated. Notify us immediately at [email protected] of any unauthorized use of your account.

4. Description of the Services

Sytclix.io is a marketing software and services platform designed to help home service businesses get found, get booked, and get paid. The Services may include website hosting and design, search visibility tools, an AI chatbot, automated messaging (including missed-call text-back and SMS/email campaigns), review and reputation tools, lead reactivation, calendar booking, and related automations.

We may add, modify, or discontinue features at any time. Certain features depend on third-party providers and may be subject to their availability and terms.

5. Subscriptions, Plans & Billing

5.1 Plans. The Services are offered on a subscription basis under the plans described on our website (for example, Starter and Growth). Plan features, limits, and pricing are set out at the point of purchase and may change on a going-forward basis with notice.

5.2 Fees & Auto-Renewal. You authorize us (and our payment processor) to charge your payment method the recurring subscription fee, plus any applicable usage-based charges, taxes, and set-up or onboarding fees. Unless otherwise stated, subscriptions renew automatically at the end of each billing cycle (monthly or annually) until cancelled. By subscribing, you authorize these recurring charges.

5.3 Usage & Third-Party Pass-Through Charges. Certain features — including SMS, phone, and email usage — may incur usage-based charges from third-party carriers or providers. These may be billed to you directly or passed through as part of your plan. You are responsible for all such charges incurred under your account.

5.4 Late or Failed Payments. If a payment fails or is declined, we may suspend or restrict your access to the Services until payment is resolved. We reserve the right to charge interest on overdue amounts to the extent permitted by law and to recover reasonable costs of collection.

5.5 Price Changes. We may change our fees. We will provide reasonable advance notice of any price increase, and it will take effect at your next billing cycle. Your continued use after the change takes effect constitutes acceptance of the new fees.

6. Cancellation & Refunds

You may cancel your Subscription at any time through your account or by contacting us at [email protected]. Cancellation takes effect at the end of your current billing cycle, and you will retain access until then. Unless required by law or expressly stated otherwise, fees already paid are non-refundable, and we do not provide refunds or credits for partial billing periods, unused features, or set-up/onboarding fees.

Upon cancellation or termination, your access to the Services will end and hosted assets (such as websites, automations, and stored data) may be deactivated. You are responsible for exporting or backing up your Client Content before your access ends.

7. Client Content & Data

You retain ownership of your Client Content. You grant us a non-exclusive, worldwide license to host, store, process, transmit, and display your Client Content solely as necessary to provide and improve the Services.

You represent and warrant that you own or have all rights and permissions necessary to your Client Content, and that its use through the Services does not violate any law or third-party rights. You are solely responsible for the accuracy, legality, and appropriateness of your Client Content, including all contact lists and consent records.

8. Acceptable Use

You agree not to use the Services to:

Violate any applicable law, regulation, or third-party right;

Send unsolicited, deceptive, harassing, or unlawful communications;

Upload contact lists you do not have the right or consent to use;

Transmit malware, spam, or content that is defamatory, obscene, or infringing;

Attempt to gain unauthorized access to the Services or interfere with their operation;

Resell, sublicense, or provide the Services to third parties without our written consent;

Reverse engineer, copy, or create derivative works of the platform.

We may suspend or terminate accounts that violate this section, with or without notice, and may report unlawful activity to the appropriate authorities.

9. SMS, Email & Telephone Communications Compliance

Important: The Services include tools that send text messages, emails, and automated calls to your End Users. You — not Sytclix — are the sender of those communications and are solely responsible for legal compliance. Misuse of these tools can result in significant fines and liability.

9.1 Your Compliance Obligations. When using any messaging, calling, or email feature, you agree to comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, applicable state consumer-protection and "mini-TCPA" laws, and carrier and industry requirements (including A2P 10DLC registration and messaging guidelines). Specifically, you agree to:

Obtain and maintain valid, documented prior consent from each End User before contacting them, as required by law;

Provide clear opt-out instructions and promptly honor all opt-out, unsubscribe, and do-not-contact requests;

Include accurate sender identification and required disclosures in your communications;

Respect applicable calling/texting time restrictions and frequency limits;

Complete any required brand and campaign registration (such as A2P 10DLC) and provide accurate registration information;

Not send messages to numbers on any applicable do-not-call registry without a valid exemption.

9.2 No Legal Advice. Sytclix provides tools, not legal advice. Nothing in the Services or these Terms constitutes a representation that your specific use is compliant. You are responsible for consulting your own legal counsel regarding your communications practices.

9.3 Enforcement. We may suspend messaging features, block content, or terminate your account if we reasonably believe your use violates applicable law or carrier rules, or exposes Sytclix to liability, in each case without refund.

10. Third-Party Services

The Services are built on and integrate with third-party platforms, carriers, and providers (including the underlying software infrastructure, messaging carriers, payment processors, and other tools). Your use of those integrations may be subject to the third parties' own terms and policies. We are not responsible for third-party services, their availability, changes, or discontinuation, and we make no warranties regarding them. Any disruption to a third-party provider may affect the Services.

11. Intellectual Property

The Services, including the platform, software, templates, designs, workflows, snapshots, documentation, trademarks, and all related intellectual property, are owned by Sytclix or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services during your subscription for your internal business purposes only.

Deliverables we create for you (such as website designs and campaign assets) are licensed to you for your business use; underlying tools, templates, code, and platform components remain our property. You may not remove or obscure any proprietary notices.

12. Service Availability & Support

We strive to keep the Services available and reliable but do not guarantee uninterrupted or error-free operation. The Services may be unavailable due to maintenance, updates, third-party outages, or events beyond our control. We provide support through the channels listed on our website and at [email protected].

13. No Guarantee of Results

Marketing outcomes depend on many factors outside our control, including your market, budget, responsiveness, content, and how you use the Services. Except where a specific written guarantee is expressly provided, Sytclix does not guarantee any particular results, including search rankings, lead volume, bookings, revenue, conversions, or return on investment. Any examples, estimates, or projections are illustrative only and are not promises of performance.

14. Confidentiality

Each party may have access to the other's confidential information. Each party agrees to protect the other's confidential information and to use it only as necessary to perform under these Terms, except where disclosure is required by law. This section does not apply to information that is publicly available or independently developed.

15. Term & Termination

These Terms apply for as long as you use the Services. We may suspend or terminate your access, in whole or in part, with or without notice, if you breach these Terms, fail to pay, misuse the Services, or create legal or security risk. You may terminate by cancelling your Subscription as described in Section 6.

Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive — including payment obligations, intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive termination.

16. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, SYTCLIX DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DATA WILL BE ACCURATE OR PRESERVED.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SYTCLIX AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL SYTCLIX'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS EXCEED THE AMOUNT YOU PAID TO SYTCLIX FOR THE SERVICES IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Sytclix and its officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Client Content; (b) your use of the Services; (c) your communications with End Users, including any violation of TCPA, CAN-SPAM, A2P/10DLC, or similar laws; (d) your breach of these Terms; or (e) your violation of any law or third-party right.

19. Modifications to the Services and Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Services.

20. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Subject to any applicable arbitration provision, you agree that any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.

21. Miscellaneous

Entire Agreement. These Terms, together with any order forms and our Privacy Policy, constitute the entire agreement between you and Sytclix regarding the Services.

Assignment. You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

Severability. If any provision is found unenforceable, the remaining provisions will remain in full effect.

No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Notices. We may provide notices to you by email or through the Services.

22. Contact Us

Questions about these Terms? Reach us at:

Sytclix Corporation
2125 Biscayne Blvd, Ste 204, Miami, FL
Email: [email protected]
Phone: (800) 332-0829

© 2026 Sytclix Corporation. All rights reserved.